Memberships are paid in advance of service on the day the membership is purchased. Due dates will be reoccurring every four weeks from the purchase date.
Please provide a courtesy notice of 30 days to assure cancellation of term memberships. No partial months. You can cancel your membership by calling our 24 hour service line at (775) 502-8399 or by by filling out a cancel request form found here: https://forms.gle/4GqJDFeCgukKRua97
Notice of 3 working days, must be given to pause membership. Memberships can be paused for up to 90 days at a time. To freeze your membership call (775) 502-8399 or fill out a freeze request form found here: https://forms.gle/4GqJDFeCgukKRua97